Return Policy

If at any time you are not happy with a phone card purchased online at ComFi.com, we will work hard to remedy the situation.

If you are experiencing technical difficulties with your international calling card – we will gladly contact the provider of your card on your behalf to resolve the issue.

FOR REFILLABLE CARDS:

You will always have the option to transfer a remaining balance from your phone card to a different type of card from a separate calling card provider.

If your Refillable card’s PIN number expires – please contact us within 30 days of expiration to restore the balance of your card. We are unable to reactivate cards with PIN numbers that have been expired for more than thirty days.

If you find that you are not satisfied with your calling card performance – we will gladly issue a full refund within 30 days of any refillable card purchase if the card’s PIN is unused. Partial refunds may be made on a case-by-case basis within 30 days of purchase for refillable cards only.

FOR NON-REFILLABLE CARDS:

Cards that cannot be refilled online adhere to a strict “NO REFUND” policy and cannot be returned.

Please contact our Customer Service if you have any questions regarding this return policy or if you are unsatisfied with your phone card and would like help in resolving any issues.